This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by Digital Masters Vault.

Personal Information

When you create an account or purchase a membership, we collect:

• Name

• Email address

• Payment details (processed securely via third-party payment providers)

• Contact information

Non-Personal Information

We may collect non-identifiable data, including:

• IP address

• Browser type

• Device type

• Operating system

• Usage data (pages visited, time spent, etc.)

Payment and Billing Information

Payment processing is handled by third-party providers (Stripe and PayPal). While we don't directly store your full payment details, our payment processors may collect:

• Billing address

• Credit card or payment method information

• Transaction history

Usage Information

We may collect information about how you use our services, including:

• Login activity and access times

• Products downloaded or accessed

• Time spent on our platform

• Device and browser information

Technical Information

We automatically collect certain technical information, including:

• IP address and approximate geographic location

• Browser type and version

• Device information

• Website usage patterns through cookies and similar technologies

We use your personal information to:

Service Delivery

• Process your membership payments and provide access to our digital products

• Maintain and secure your account

• Deliver products through our member portal

• Provide customer support

Communication

• Send important account notifications and updates

• Deliver newsletters and marketing communications (with your consent)

• Respond to your inquiries and requests

Business Operations

• Improve our services and user experience

• Analyze usage patterns to enhance our product offerings

• Prevent fraud and ensure platform security

• Comply with legal obligations

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)

• Secure payment processing through certified providers

• Access controls and authentication measures

• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your data.

Our website uses cookies and similar technologies to:

• Remember your login preferences

• Analyze website traffic and usage patterns

• Improve user experience

• Provide personalized content

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect your ability to use some features of our service.

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

• Request a copy of the personal information we have about you

• Update or correct inaccurate information

• Request clarification about how we use your data

Data Deletion

• Request deletion of your personal information

• Close your account and remove associated data

• Note: Some information may be retained for legal compliance or legitimate business purposes

Marketing Communications

• Opt out of marketing emails by clicking "unsubscribe" in any email

• Modify your communication preferences in your account settings

• Contact us directly to update your preferences

European Users (GDPR)

If you are located in the European Union, you have additional rights under GDPR, including:

• Right to data portability

• Right to restrict processing

• Right to object to processing

• Right to lodge a complaint with supervisory authorities

We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Maintain business records as required by law

When you cancel your membership, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required for legal or business purposes.